Yes. For Articulate Storyline, we work with the .story source file — extracting text via Storyline’s built-in translation export (Word or XLIFF), translating within our CAT tools for consistency, and reimporting directly into the project. For Rise 360, we use the XLIFF export/import workflow. In both cases, you receive a publish-ready translated source file — not just a document of translated text to paste manually. We also handle layout issues common in Storyline (text overflow, font substitution for non-Latin scripts, button resizing) as part of the standard service.

Yes — LMS QA is included as standard on all SCORM and xAPI projects. We upload and test every translated package in a SCORM-compliant test environment, checking that completion tracking, quiz scoring, variable passing, and navigation logic all function correctly in the translated version. SCORM variables and JavaScript interactions can break when text strings containing special characters are introduced — we catch and fix these before the file reaches your LMS. We can also test in your specific LMS environment if you provide a test account.

Text expansion is one of the most common causes of broken eLearning layouts. German typically expands 20–30% from English; Finnish and Russian can expand even more. Our translators work with character count targets visible during translation, and we flag instances where condensed phrasing is necessary. During file rebuild, our desktop publishing team resizes text boxes, adjusts font sizes within acceptable ranges, and — where necessary — provides adaptation recommendations to the instructional designer to shorten source content for specific slides. We never simply let text overflow or get cut off.

Yes — and this is where many agencies fall short. Diversity, equity, and inclusion content is deeply culture-specific. Terms, concepts, and scenarios that resonate in a US or UK context may be culturally inappropriate, legally fraught, or simply meaningless in Japan, the Middle East, or Latin America. Our localisation process for D&I and HR content includes a cultural review step, where a native-speaking consultant from the target culture assesses the adapted content for cultural resonance and flags anything that requires contextual replacement. We adapt workplace scenarios, character representation, imagery recommendations, and legal references to match the target region.

We provide dubbing scripts and time-coded narration scripts ready for voice recording as a standard offering. For full audio production — voice-over recording, direction, and audio engineering — we work with a network of professional voice artists across all major languages and can manage the complete audio localisation workflow as an add-on service. We match your source audio’s tone, pace, and formality register when selecting voice talent. Please mention audio requirements when requesting your quote so we can recommend the most suitable workflow for your project.

Consistency across a multi-course programme is managed through three tools used together: a Translation Memory (TM) that automatically applies previously approved translations to repeated content; a client-specific termbase that enforces consistent translation of product names, company terms, and key concepts; and a style guide that documents tone, formality level, and instructional language conventions. These three assets are built at the start of the engagement and applied to every module throughout the project lifecycle — and maintained for future updates. The result is a training suite that reads as one coherent programme in every language, not a collection of separately translated modules.

A standard 30-minute SCORM module typically contains approximately 2,500–4,000 translatable words, depending on how narration-heavy the content is. Our standard turnaround for a module of this size is 3–5 business days from file receipt, including translation, editing, file rebuild, and LMS QA. For multi-language projects, languages are often processed in parallel by separate translation teams, meaning a 5-language project doesn’t take five times as long. Rush 48-hour delivery is available for single-language urgent requirements. Contact us with your word count and we’ll provide a precise timeline and quote.